We ship worldwide, pre-paid, fully insured via the carrier of the customer's choice. Customer is liable for all shipping, insurance, bank charges, duties and taxes. Additionally, customer is responsible for any charges associated with having custom shipping boxes made, when required. Any loss or damage in shipping is the customer's responsibility. Customer assumes responsibility for any insurance claims.
For domestic orders, we accept
money orders, bank checks and wire transfers. For international orders, we
and wire transfers. Additional charges apply to all
purchases over $1,000.00.
24-Hour Hold and 30-Day Lay-Away Policies
We will gladly put an item on hold for 24-hours. A 50% deposit is required to
hold/lay-away an item for thirty days. After thirty days, if the item is not
paid in-full, the deposit will be returned less 20% of the selling price for
We offer a 24-hour approval period on guitars. If you are not satisfied with the guitar, notify us within 24 hours and ship the guitar back promptly. When we receive the guitar, packed in the same carton with the same packing material and in the same condition it was sent, we will refund your money less shipping charges and a 20% restocking fee. The return will be void if the instrument is not insured by the sending party. All amp sales are final. All amps are shipped in good working order unless otherwise stated. Layaway plan voids approval period. All Consignment and eBay items are offered as-is; no guarantee stated or implied. All Consignment and eBay auction sales are final. Stuart Fine Custom Instruments guitars are custom built and made-to-order, as such, all sales are final. Stuart Fine Custom Instruments pickups; All sales are final – No refunds or exchanges.
For a written appraisal by mail, please provide the following:
- Clear color photos of the body (top and back), headstock (front and back),
fingerboard (and back of neck) and (if applicable) the neck joint.
- Serial number and any other numbers, including the area where these
- Is it complete with the original case, (if so, what is the condition?) hangtags
or other documentation?
- Description and photos of any modifications, damage or repairs.
- A list of any repairs that need to be done to the instrument.
- Send $27.00 per instrument (, money order or check drawn from
a US bank).
- Include your mailing address and daytime phone number.
VVG™ is interested in your guitar or gear and would like the opportunity to offer it as a consignment. If you have a question about whether we are interested in your instrument please send us an E-mail or call us at 949.635.9797.
Please read our
Consignment Agreement for full details.